In today's competitive market, retailers need employees who are commmitted to delivering an exceptional customer experience that drives loyalty and profits. But finding great associates isn't easy – and keeping them is even difficult. This revolving-door environment can have a negative impact on customer service, workforce morale, and ultimately your bottom line.
Fortunately, there are steps you can take to address these talent challenges. Let's take a look at why retailers are turning to automated workforce solutions to help them hire, engage, and retain best-fit associates.